malwarebytes browser guard has stopped working

#MALWAREBYTES BROWSER GUARD HAS STOPPED WORKING WINDOWS 10#

Select 7-Zip and the next to last option ( Add to. Right click on the filename to open the context-sensitive menu. That file will have a JSONL extension (that may be shown as type JSONL File, depending on how your Windows Explorer is set up. (There should only be one, so don't worry as long as you see it start with BG-LogsIn. It has a filename that starts with BG-Logs and contains the program version number, date and time. The Browser Guard log file should be at the top of the list.

In the main part of the screen, you will see all the files in the Downloads folder.Ĭlick Date modified ( if necessary) so that today's files are at the top). Under Apps, you will see a entry called File Explorer.

#MALWAREBYTES BROWSER GUARD HAS STOPPED WORKING WINDOWS 10#

In the Windows 10 search box (just to the right of the Windows logo), type explorer. That will create a big file in your Downloads folder. A new window will appear over the Browser Guard interface (as shown in attached screenshot _step2.png).Ĭlick on Download Debug Logs. The Browser Guard interface will open (as shown in attached screenshot _step1.png).Ĭlick on the three vertical dots (in the upper right corner), then click on Support.

In the upper right corner of your browser, look for the Malwarebytes icon. If you know more about computers than what I am assuming, I apologize for what sounds like baby steps. I am assuming (and hoping) that you are using a Windows computer and that it is using Windows 10. That means I will need you to send me a Browser Guard log, and the steps to get it might be a bit challenging. If I can't reproduce it, I need as much help from you as I can get. Unfortunately, just going to the site itself does not trigger any blocks.

Malwarebytes browser guard has stopped working